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Sage Software Launches CRM Integrations

Customers are most likely your most important business asset. Provide superior customer service with a Sage Software customer relationship management (CRM) solution. You have the freedom to choose the CRM level that’s right for your business. Sage MAS 90 and 200 ERP systems integrate with three CRM solutions including ACT!, SageCRM and SalesLogix.

Sage MAS 90 and 200 ERP systems integrate with three CRM solutions to increase customer loyalty and satisfaction. Our industry-leading CRM solutions will help you push service levels to new heights, improve loyalty and retention, and boost sales.

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Technical Support

For immediate and after-hours support on both Sage and Intuit software products, please call our office support line at (518) 348-1144.

For non-emergency issues, email us at
Click Cross for Live Support
(Please call our office prior selecting this option)

Our "Live Support" option will install a remote management program on your computer that will allow us to temporarily connect to your desktop. The software is immediately removed at the end of the support session. You must select the "Run" option during the brief install process.
Please visit the following sites for the most current updates:
Sage Software Authotization is Required. For help obtaining a username and password, please contact Back Bay at (518) 348-1144.

Via the Web - Follow the link below for access to Sage Software’s MAS 90, MAS 200 & BusinessWorks KnowledgeBase. Here you can browse Sage’s vast Knowledgebase for support issues, technical bulletins and helpful hints.

http://www.sagesoftware.com/support

Use the "Existing Customer Support Login" and choose the Mid-Market Accounting Solutions link for "Sage MAS500, Sage MAS90 and Sage MAS200".

Use the following credentials to access the technical support site:

User Name: backbaysupport (Case Sensitive)
Password: 1backbay (Case Sensitive)

Via Phone
Sage Software support numbers are as follows:

MAS90/MAS200 (800) 854-3415*

BusinessWorks (800) 447-5700*

*You must have either a Gold or Silver Support Plan from Sage Software in order to receive direct phone support.
Phone support plans start at $1,500 and include one year of unlimited technical support cases via Sage Software’s 800 line.

Via the Web
Follow the link below to search Intuit’s QuickBooks database for solutions and tips for your specific version of the software.

http://www.quickbooks.com/support

Via Phone

1-888-320-7276 for QuickBooks: Basic, Pro and Premier Editions and Customer Manager

1-800-348-0254 for QuickBooks: Point of Sale and QuickBooks Enterprise Solutions

1-800-881-2079 for QuickBooks: Simple Start Desktop Edition

Technical support is available on a per-call basis weekdays between 6 A.M. and 6 P.M. PacificTime.

Intuit guarantees that you'll be able to speak to a support representative within 15 minutes, or that call is free. Fees for one time phone support are generally $49.95 for a one time call. Phone support plans are also available.

Please visit the following sites for the most current updates:

Sage Software Authotization is Required. For help obtaining a username and password, please contact Back Bay at (518) 348-1144.

Back Bay Accounting Software Consultants, Inc.
6 Chelsea Place, Clifton Park, NY 12065
(518) 348-1144

QuickBooks Contractor | Sage Software Albany | Accounting Software Package | CRM New York
MAS90 Albany | Accounting Software MAS90